CUNY Problems: How to Follow Up

So you’ve submitted your CUNY application, but upon looking through the application summary, ruh-roh, you realized you made a mistake! For most things, it’s not the end of the world.  Here’s what you do:

1. From the email address that you used in your application, email aonline@mail.cuny.edu

2. Make the subject line “Update Application”

3. Include your First and last Name

4. Include your Application Control Number (ten-digit number beginning with a W that is listed on your Application Summary Package)

5. Describe the error.

Within five business days, CUNY should be able to resolve most minor problems.  These include: inaccurate income information, names, dates, etc., as well as program choices at a school (e.g., you want to change from Education to Liberal Arts and Science at Lehman).

If you need to add/delete school choices, however, you need to contact Frick, as he has to do this via email with our CUNY representative. 

For all other post-application questions, check out: http://www.cuny.edu/admissions/undergraduate/application-status.html