CUNY Problems: How to Follow Up
So you’ve submitted your CUNY application, but upon looking through the application summary, ruh-roh, you realized you made a mistake! For most things, it’s not the end of the world. Here’s what you do:
1. From the email address that you used in your application, email aonline@mail.cuny.edu
2. Make the subject line “Update Application”
3. Include your First and last Name
4. Include your Application Control Number (ten-digit number beginning with a W that is listed on your Application Summary Package)
5. Describe the error.
Within five business days, CUNY should be able to resolve most minor problems. These include: inaccurate income information, names, dates, etc., as well as program choices at a school (e.g., you want to change from Education to Liberal Arts and Science at Lehman).
If you need to add/delete school choices, however, you need to contact Frick, as he has to do this via email with our CUNY representative.
For all other post-application questions, check out: http://www.cuny.edu/admissions/undergraduate/application-status.html
